Workplace mediation - bring someone in or do it yourself

HR is often the first port of call when a line manager has a ‘people problem’ they need resolving.

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Can HR mediate?

To answer this question let’s look at a scenario. Two employees in a team, Bob and Sue, have fallen out. Jill the team manager has tried to help

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Social Media conflict - a case for Social Mediation...?

I was struck by the recent High Court case widely reported in the press where Adrian Smith won his battle with his employer, Trafford Housing Trust

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