It may seem odd to compare writing a book to taking part in mediation but there are some surprising parallels!
Read MoreTrust is often something employees want from colleagues - but what does trust mean? How can we help people better articulate what is meant by trust?
Read MoreMissing this key element in mediation means you are unlikely to reach a robust resolution.
Read MoreThe pandemic has potentially changed the way we work forever. But what will the 'new normal' mean for employee conflict?
Read MoreIn mediation people often say 'I want them to show me some respect.' But what do they mean by 'respect'?
Read MoreThis happens rarely but on occasions I say I won't mediate. Why would I do this? It seems odd but sometimes saying no to mediation is the best option. ...
Read MoreTypically people assume a mediation isn't successful if there is no agreement. But is that necessarily the case?
Read MoreA look at some of the similarities and differences between community and workplace mediation.
Read MoreA quick overview of our recently published ebook looking at the 8 stages of workplace conflict.
Read MoreHow do we know if mediation is appropriate and whether it will work. This 4 box tool looks at drivers for mediation and helps answer these questions.
Read MoreSign up for our FREE Mediation Infobites 11 videos to build your knowledge of mediation plus bonus items
Learn to nip conflict in the bud yourself with our bite sized video learning series ‘DIY Mediation’
Discover the skills and process you need to resolve low level conflict in the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
Unsure about mediation? Download our guide to help answer those doubts.