Free Resources

We’ve put together these free resources to give you an insight into mediation and to keep you informed.

Mediation Infobites

Do you need a quick free introduction to the world of workplace mediation?  A series of 5 minute videos giving you the Who, What, Why, When and How of Mediation.

  • What is Mediation?
  • The Principles of Mediation
  • Why use Mediation?
  • When to use Mediation?
  • How the Mediation Process works
  • What is the Cost of Conflict?
  • How can Mediation help HR?
  • UK Regulatory Context of Mediation
  • Workplace Mediation Case Study
  • What is DIY Mediation
  • Introduction to Mediation4

Sign up for the Infobites series and receive FREE the following bonus items:

  • Chapter of the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
  • Suitability for mediation assessment tool
  • Guide to Introducing Mediation booklet


News and Views Letter

Read and sign up to our regular newsletter giving news and views on the world of workplace mediation


Webinars and other resources

We have a range of useful mediation related resources you can access for free.  These include the following webinar recordings:

  • "3 Ways to Resolve Workplace Conflict"
  • "Mock Mediation using the DIY Mediation Approach"
  • "Mediation toolkit for HR Consultants"
  • "Choosing a Workplace Mediation Training Course"
  • "8 Stages of Workplace Conflict - and how best to resolve each stage"

You can also download papers on:

  • Guide to selecting mediation training
  • Listing of UK mediation training providers
  • Will mediation work? A four box tool analysing drivers to mediate.

To access these resources, first Register or Login to your account.


One Minute Videos

If you just want the basics of mediation, watch our one minute videos in which we explain the key points in 60 seconds.

  • What is Mediation?
  • Four Key Principles of Mediation
  • The Mediation Process
  • The Business Case for Workplace Mediation
  • A Guide to Conflict Coaching

Latest Blog Posts

Managers Managing Conflict

Excellent guide from CIPD that helps managers understand how to manage conflict.

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How writing a book is like a mediation

It may seem odd to compare writing a book to taking part in mediation but there are some surprising parallels!

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